Question 1

What materials are your jewelry made from?

Accepted Answer

Materials vary by item. We specialize in stainless steel and titanium steel jewelry, but also offer gold-plated, sterling silver, copper, brass, and alloy options.

Question 2

Where can I find material info?

Accepted Answer

To find the specific material for a SKU you're interested in, check "Description" or "Detailed images" on the product page. You can also contact us with the SKU or product link.

Question 3

Does your jewelry tarnish?

Accepted Answer

Our premium stainless steel and titanium steel jewelry is tarnish-free, waterproof, and hypoallergenic. For gold plated jewelry, exposure to chemicals, sweat, and abrasion may eventually cause the plating to wear or fade.

Question 4

What is your return policy for jewelry?

Accepted Answer

Items in the Lifetime Warranty Collection can be returned at any time if there are quality issues. For other items, free returns are available within 7 days of receiving your package if there are quality issues.

Question 5

Does all jewelry comply with EU standards?

Accepted Answer

Yes, all our jewelry complies with EU standards. We have many satisfied European customers.

Fashion Solid Color Irregular Heart Shaped Pendant S925 Silver Necklace

Description

FAQ

Q: What materials are your jewelry made from?

Q: Where can I find material info?